Market Reports on South Africa  »  Order Guide

Order-Guide

How do I Order?

Ordering online is a simple process using a Shopping Cart that holds everything you have decided to order until you are ready to make a purchase. Add publications to your Shopping Cart by clicking the " Buy Now " button. Please note that publications may have multiple delivery options, such as PDF delivery and hard copy mail delivery. Enter the information on checkout page and then select suitable payment option to finish.

What Types of Payment are Accepted?

Arrangements for payment by Cheque, Credit card, Wire transfer or Invoice can be made by contacting customer service at 9:00 am to 8:00 pm IST Monday to Friday & Saturday 9:00 am to 6:00 pm IST

What are the shipping charges ?

A shipping charge may apply when data is shipped in printed format. Shipping and handling charges are charged to the customer, based on the weight of the items ordered. Although the precise amount of the charges need not be stated. All shipping charges are available for review on the Shopping Cart screen prior to confirming your order.

What are the different License types and their use?

Single User License:
This license allows for use of a report by one person. This person may use the report on any computer, and may print out the report, but may not share the report with any other person. Customers who infringe these license terms are liable for a Site license fee.

Department License:
A license granted to a single department/section of a company.

Site License:
This license allows for use of a report by unlimited users within one corporate location, e.g. a regional office.Each of these people may use the report on any computer, and may print out the report, but may not share the report (or any information contained therein) with any other person or persons. Customers who infringe these license terms are liable for a Global Site license fee.

Global Site License:
This license allows for use of a report by unlimited users within the purchasing corporation e.g. all employees of a single company. Each of these people may use the report on any computer, and may print out the report, but may not share the report (or any information contained therein) with any other person or persons outside of the enterprise.

How soon will the Order be delivered?

In case of PDF Format, we have made special arrangements to deliver the PDF copy within 4 to 48 hours to your e-mail id, depending on the time differences or occurences of holidays. In case of printed publications, our turn around time for delivery is less than a few weeks.

How about return Policy?

Due to the nature of the information being sold, we unfortunately cannot accept returns of products once they have been delivered. Please be sure to read all available information about a report before you place your order. If you have any questions about a report's coverage or relevance, simply contact us for expert assistance from a Research Specialist.